Frequently Asked Questions

Everything you need to know about your EVER Skincare journey.

Are EVER Skincare products suitable for sensitive skin?

Yes, our formulations are dermatologist-tested and designed to be gentle yet effective. We recommend a patch test before full application if you have highly reactive skin.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs.

Are your products cruelty-free and vegan?

Absolutely. EVER Skincare is committed to ethical beauty; we never test on animals and the majority of our product line is 100% vegan.

How can I track my order?

Once your order ships, you will receive an email notification with a tracking number and a link to monitor your package's progress.

Do you offer subscription discounts?

Yes, our 'Ever-Ship' program allows you to save 15% on every order when you subscribe to recurring deliveries of your favorite products.